At Wodnut, will always try to ensure that our customers are happy. If you have any problems or questions please do not hesitate to contact us. We'll do our best to make everything right.
At wodnut, we hope to INSPIRE so you can live a healthier and happier lifestyle.
Wodnut.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded immediately.
Acceptance of Conditions
By purchasing/subscribing to our newsletter and using the website you have agreed to these Terms and Conditions. Wodnut reserves the right to amend these Terms and Conditions at any time. Your continued access to the website and subscription to the newsletter will constitute your acceptance of any changes or revisions to the Terms and Conditions. Your failure to follow these Terms and Conditions may result in suspension or termination of your access to the website and the newsletter, without notice.
Order and Payment
To place an order with Wodnut.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us. You undertake and warrant that all details you provide to us for the purpose of purchasing the product will be correct, that the credit or debit card, or account or other payment method which you use is your own. We reserve the right to obtain validation of your payment details before providing you with the Product.
We reserve the right to accept or reject an order for any reason due to unavailability of product; an error in the price, image or the product description; or error in your order.
We only accept orders from Australia paid by Visa, MasterCard or your PayPal account.
The delivery times provided by Wodnut.com are estimates only. Wodnut.com will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Wodnut.com cannot be held responsible for incorrectly entered delivery addresses.
Acceptance of the goods
All stock is quality checked before shipping. The customer is responsible for inspecting the goods for fault and notifying us in writing within 7 working days of receiving the good should there be a fault.
All prices are in Australian dollars and include GST tax. Prices are subject to change without notice.
Returns & Refund Policy
In the event you are unhappy or need to exchange your purchase our returns policy is as follows:
i) Faulty/Damaged Products
Advice must be provided in writing within 7 days of the receipt of your order. Refer to Faulty & Damaged Goods for more details.
ii) Change of size or change of mind
In an event of a change of size or change of mind we offer returns subject to the following conditions:
- Returns are made within 30 days of the receipt of your order.
- For health & hygiene reasons we DO NOT accept "Change of mind" for Food and Mobility & Rehab products.
- Goods are in resellable condition. This means unused/unworn, new condition, and must come in the original packaging and tags. We reserve the right to not accept any returns where the products are not in new or unused condition. Products sent for return that are not in new condition can be sent back to the customers at their expense.
- If a request of refund is required, the purchase price (excluding delivery charges) will be refunded to you (by us crediting your original payment method). This only occurs once we have received the return item and confirmed that it meets the above conditions.
- All returned and re-shipment delivery and insurance expenses are at the customer's own expense.
For more details view Return & Exchanges.
If notified before goods have been dispatched, Wodnut.com can accommodate order cancellations. If items have been already shipped, the customer may return the items when they receive them. However returned items are at the customer's own expense unless it is an error on our behalf.
By purchasing Wodnut products or subscribing to the newsletter you are consenting to receive electronic communications from Wodnut Pty Ltd regarding the newsletter or new product offers. You can withdraw your consent by unsubscribing at any time.
Entry into competitions
As a subscriber of the newsletter you may be given the opportunity to enter competitions or to take advantage of special offers. Each competition and special offer is subject to terms and conditions which will be available to you at the time of entering the competition or viewing the offer. Any competition that is made available to the public is governed by its own terms and conditions and subjected to the Australian Competition law. The terms and conditions of each competition will be made available to all prospective entrants and should be read in conjunction with this Agreement.
Copyright and Intellectual Property
The copyright, trade marks and other intellectual property rights contained within this site and our newsletters are owned by or licensed to Wodnut Pty Ltd ABN 12160323044 and unless authorised, the use or misuse of them is forbidden. This includes (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trade marks and other material (Content) are protected by copyright, trade marks and/or other proprietary rights.
Content includes both content owned or controlled by Wodnut Pty Ltd and/or content owned or controlled by third parties and licensed to Wodnut. All individual articles, reports, and other elements making up the website and the newsletter are copyright protected. You consent to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained in the website and/or newsletter. Except for the purposes of viewing the website and newsletter, you must not copy, adapt or distribute those materials unless you have first obtained our written consent.
You may not use any of Wodnut's trade marks, trade names or brands without Wodnut's prior written consent and you acknowledge that you have no ownership rights in and to any of those names, brands or marks. You agree to notify Wodnut in writing promptly upon becoming aware of any unauthorised access to or use of the website or newsletter by any party or of any claim that the website, newsletter or any of the contents of the website or newsletter infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.
Links to third-party sites and other websites
There are links on this site to other websites that may be of interest to you. Please note that Wodnut is not responsible for the information contained on those websites. Each site have their own terms and conditions that you should familiarise yourself with. We will not be liable for any damage caused by use of these websites.